Mail-Order Shipping Policy:
- $15 for Xpress Post for Regional provinces* with Tracking information (2-3 business days)
- Includes British Columbia, Alberta, Saskatchewan, Yukon Territory
- $20 for Xpress Post for National provinces (2-3 business days)
- Includes Manitoba, Ontario, Quebec, Northwest Territories, Nunavut, Newfoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island
Safety of Shipments
Can Best Buds uses Canada Post for deliveries due to their professionalism and privacy. Any special shipping requests will need to be advised via email firstname.lastname@example.org
When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear and tear due to postal handling. However, if there is damage to the item(s) in your shipment, please notify us immediately. Please provide your order number and postal tracking number, and retain the shipping box, packaging materials and damaged items in case further information or photos are required.
Returns and Refunds
Can Best Buds cannot accept returns or exchanges except in the case of defective merchandise from manufacturers or items damaged in shipping (see above). However, if you are not satisfied with a Can Best Buds product or have any quality concerns about a purchased item, please contact us and we’ll try our best to come to a resolution.
Problems With Your Order?
Please contact us for all customer service concerns. We will do whatever we can to solve your problem quickly and efficiently.